Arcadia Auto Repair

3

Good job on the installation of the hitch. Thanks. This was the first time I used your service based on recommendation of neighbor. There seemed to be some confusion when I picked up my vehicle as to whether certain checks were performed. First guy said checks weren't done, but second guy said they were. In the past I've had my car serviced at the dealer and they have always given me a written accounting of what was done, i.e. brake pads remaining, tire life remaining, etc. Because I didn't receive this info on a written form, and there was confusion as to whether it was done, it left me un-sure whether the all checks and 45K service was done.

Jim, sorry about the confusion there. If you give the manager, Chris a call in store. He will go through your repair order with you in all the detail you need. What was checked and what was not. His number is 602-422-9250 and he will be happy to clear up the confusion. We apologize for that. Let me know if you need anything else.

- Wilhelm Automotive Arcadia
5

Quote was right on! I didn't get my Jeep in till after 10an and they still had it done by 2pm. Very impressive for ball joint replacement. It was a pleasure to talk with someone that knew exactly what I needed done. Highly recommended!

3.5

My first visit was for an oil change. I asked if they would be filling my windshield wiper fluid. All fluids are checked is what I was told. Unfortunately that wasn't the case which makes me question the mechanics work. I may return in the future but am cautious.

Steve, you are correct. All fluids should have been checked. I am forwarding this to the manager in the store now to be sure this is been done on ALL vehicles. Thank you for letting us know.

- Wilhelm Automotive Arcadia
5

Everyone at Wilhelm Automotive has always been friendly and professional. I would highly recommend them for an oil change.

5

Quick service and received great customer service.

4

Wanted to use a coupon cuz $80 is an expensive oil change but service was nice

5

Honest service with good prices!

5

Luke worked with me and he was extremely informative and kind. He explained everything clearly and was very personable.

5

Thanks to the wonderful guys at the Arcadia Shop. Luke and Chris who went the extra mile to fix my 25 year old Chrysler and it still runs like the day it was new. Five stars to the guys who I trust to do the job right!

5

Always friendly,better prices.These guys have earned my trust.