Arcadia Auto Repair

5

Just moved into the neighborhood recently and had really refreshing experience with Wilhelm on Thomas Road. Came into the shop havin gotten a quote of $2,400 for a repair from another mechanic. The guys at Wilhelm told me they could do it for $1,200. This was the first good news. I left the shop to do some thinking, and when I returned Conway told me that he had come up with another idea. He recommended that I try a nearby shop, totally unaffiliated with Wilhelm, which specialized in the type of work I needed; he thought they could do it cheaper. Sure enough, the job only wound up costing me $350. At no profit to themselves Wilhelm recommended what was the best thing for me. And my experience with them has been nothing but positive since then. Conway, Mike, Eddie, Jeff, all the guys are excellent. They have won my business for sure!

5

This is the 1st Automotive Service company that I didn't feel taken advantage of! Not only did they take care of my late mom's car for diagnostics, and explained it very simply to me and didn't gauge me financially but got me some new tires! Service advisors, Jeff and Marc were so kind and helpful, but the mechanics were great!

5

Consideration is always a plus here and even since the original Peoria location.

5

Excellent service, great warranties, professional, courteous, honest, friendly, reliable - need I say more?!!

5

I received wonderful service at this auto mechanic shop and will definitely continue to take my Prius there for all the repairs. The staff are professional, respectful and offer great suggestions to problems. They were able to find a problem that was existing with my Prius for almost 8 months. Their cost for mechanic services are very competitive. Would recommend this shop to friends and others as every experience as been superior.

5

I had my Subaru towed in with what I thought was a very expensive Transmission problem. Turned out to be low oil. They were fast, efficient and showed and told me everything i wanted to know. I will refer them to everyone I know and be back myself with both my cars!!! Thanks Wilhelm!

5

We feel like Chris is family!! You're always there when we all need you, your honest and VERY helpful!! Thank you again- :)

5

Excellent service! I was extremely happy and pleased with the drop off (overnight) option and ability to leave my keys for next day service. The courtesy ride/shuttle was a huge help for us picking up my car once oil change was done. Techs kept me updated with status of repairs and what was to be done. Follow up call was made to coordinate and give eta for shuttle service which was extremely helpful. All staff was courteous, friendly and very professional. Thank you to all for a job well done. EXCELLENT CUSTOMER SERVICE!!!

5

Staffs are honest and friendly.

5

Wilhelm always treats me right. Very courteous, free shuttle to my work, good repairs.

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